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The Cigars House | Cigars World
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← Return to cart📦 Delivery & Return Policies
🚚 Delivery Policy
• Delivery Times: 15-20 business days.
• Shipping Cost: The cost varies by location and is calculated at checkout.
• Tracking: All shipments include tracking numbers sent by email.
• Delivery Hours: Monday to Friday from 9:00 am to 6:00 pm.
🔄 Return Policy
• Return Period: 7 days from the product receipt date.
• Conditions: Product must be in perfect condition, with tags and original packaging.
• Process: Contact customer service to generate an authorization number.
• Refunds: Processed within 5-7 business days after receiving the product.
❓ Frequently Asked Questions
• Can I change my order? Yes, within the first 24 hours after placing the order.
• What if my order arrives damaged? Take photos and contact us immediately.
• Do you ship internationally? Yes, we ship to many countries, including: the United States, Canada, China, the United Arab Emirates, Hong Kong, Taiwan, and many more.
📞 Need help? Contact our customer service: [email protected]